Lotterymaster provides an easy and straightforward online lottery agent service, but their many missteps outweigh the things that they do get right.
It’s unfortunate – especially since there is potential here. Lotterymaster offers some of the most popular lotteries around, wrapped in a website that is a breeze to use. Their education materials are impressive as well, as are their security measures. It’s also noteworthy that they make it a point to claim winnings – even jackpots – on a player’s behalf.
However, all of that is hampered by limited game choices, ridiculous withdrawal fees, commissions on higher payouts, limited payment methods, and expensive ticket prices. As such, it’s easy to write off Lotterymaster and no one would blame you for looking elsewhere. If you’re still curious, however, read on!
Number of Lotteries: 12
|New York Lotto||BonoLoto|
Lotterymaster Promotions and Bonuses
Multi-draw & subscription discounts
VIP loyalty program
Bonuses, Promotions, and Games 3.0/5
Trust and Security 3.0/5
Experience (Interface and Ease of Use) 2.0/5
Payment/Withdrawal Options 1.0/5
Customer Support 2.5/5
Registration was easy, but not everyone might be able to create one.
Creating an account takes no more than 5 minutes of your time, which is great. Take note that they don't cater to some countries, which is normal, as far as lottery sites go. However, they don't really tell you beforehand which countries are blocked and which aren't (their FAQs are of no help, either!). You'll get notified if your country is blocked after signing up, which makes it more annoying than necessary.
Bonuses, Promotions, and Games 3.0
Regular Lottery Games
Lotterymaster currently has 12 games on offer – which isn’t bad, but not entirely impressive either.
That said, while they may not be able to match the game offerings of industry stalwarts like theLotter or WinTrillions, they do have some of the biggest and most lucrative games around. These include US Powerball, EuroMillions, SuperEnalotto, and Mega Millions, among others. Check out the full list below:
|New York Lotto||BonoLoto|
The cost of entry at Lotterymaster is quite expensive – so don’t be surprised if their ticket prices don’t line up with the actual ones in retail.
In fact, Lotterymaster’s prices are even more expensive than theLotter’s – another lottery site that has pricier-than-the-norm tickets. Let’s compare how some of their prices for single entry purchases stack up against each other:
|US Powerball – 3 lines||$18||$15|
|Euromillions – 3 lines||$25.05||$18.90|
|Mega Millions – 5 lines||$15||$12.50|
Lotterymaster offers the same number of group play games as their regular solo games – which is surprising.
While most lottery sites’ syndicate offerings make up only a small fraction of their entire game selection, Lotterymaster does the complete opposite. They offer group play options for each and every lottery game they offer – which means that they currently have 12 syndicates on tap. This is great for those who can’t get enough of syndicate play.
Lotterymaster’s promotions are pretty interesting – and enticing – but the multi-draw discounts could be better.
Don’t get me wrong, it’s great that you can get discounts the more draws you choose to participate in. However, you only get discounts if you choose 8 draws or more – 2 or 4 draws won’t cut it. Thankfully, every time you purchase tickets at Lotterymaster, you automatically receive VIP Frequent Player Points. Every €1 you spend gets you 1 VIP Frequent Player Point. The more points you have, the higher your VIP status becomes. Each VIP status – or level – allows you to receive different cash back bonuses.
|VIP Level||Required FPP||Bonus|
|Bronze||1,000-8,999||2.50% cash back on purchases|
|Silver||9,000-29,999||5% cash back in bonus money + 1% additional discount on purchases|
|Gold||30,000-99,999||7.50% cash back in bonus money + 1% additional discount on purchases|
|Platinum||100,000+||10% cash back in bonus money + 2% additional discount on purchases|
On the other hand, amassing €1,000 in tickets just to become eligible for the lowest VIP level seems like much. This is certainly not for everyone.
Trust and Security 3.0
Despite their shortcomings, you can at least count on Lotterymaster’s website to be safe and secured.
For starters, they utilize EV SSL encryption from GeoTrust to secure connections. They are also carry McAffee Secure and Norton Safe Web System licenses, as well as verification logos from Visa and MasterCard.
Meanwhile, the Webutation logo on their website really needs to be updated as it is pretty misleading. It currently displays a 100% score, but on the Webutation site Lotterymaster’s score is 40/100. That said, despite the low score, Webutation still confirms that the site is pretty safe.
Experience (Interface and Ease of Use) 2.0
Lottery Education Materials
Educating players about the different lottery games and terminologies is where Lotterymaster shines.
On top of the usual informational sections found in each lottery game page, they also offer dedicated info pages for all of their 12 games. These go much more in-depth than what you can find in other lottery sites, which is a really nice treat for those that want to learn more about these games. The info pages discuss things like Prize Breakdown, Odds and Probabilities and more.
Another thing I found impressive was Lotterymaster’s lotto dictionary. In this section, you can find information on all the lottery terminologies that you need to be familiar with. This section should prove to be an invaluable resource for lottery beginners.
Ease of Use
One of the things that Lotterymaster has going for it is their website’s ease of use.
A few lacking information aside, it effectively provides a smooth lottery experience. It shouldn’t be a surprise though – Lotterymaster’s website looks and feels like most lottery sites in the industry. The front page features all the latest jackpots and results, along with dollops of information about their service. Up top, you can find the main navigation menu, which can take you to the list of lotteries, the results page, your account, and their support section. Overall, a pretty standard - and effective – lottery site.
I didn’t like a few things though, such as how limited the language support is. They currently only support English, French, German and Russian, so a player who understands an unsupported language would have to go elsewhere. I also don’t like that they don’t provide all the links to group play options in one page – you’d have to go to each game page to access it. It was a bit tedious clicking on them one at a time just to get a glimpse.
Lotterymaster doesn’t immediately make it clear how they handle winnings; rather, you have to do a little digging to find out.
That’s exactly what I did – which I didn’t like, to be honest. Most lottery sites provide this detail upfront, so I’m not sure why Lotterymaster saw fit not to do so – especially when they do things a bit differently than most lottery sites.
See, if you do win, they will claim the prize on your behalf, including jackpots. This makes claiming prizes a whole lot easier, but it has an unfortunate side effect. That is, if you win $1,000,000 or higher, Lotterymaster will charge you a 10% commission (on top of any required tax deductions).
They say that this fee is due to handling fees. It makes sense for large/jackpot wins – but it would have been better if they had given players the choice to claim it in person if they are not comfortable with the commission charge.
Payment/Withdrawal Options 1.0
For the most part, Lotterymaster’s banking options are lacking compared to other lottery sites.
Currently, they accept Visa, MasterCard, iDeal, Yandex, Skrill, Qiwi, Klick & Pay and bank transactions. They don’t provide any other details regarding these payment methods, which was disappointing. I was also left confused when, upon reviewing my purchase order, the only available payment options were for credit cards, Skrill, Yandex, Qiwi and NETeller. More confusing was how only Visa and MasterCard were the only deposit options available when I wanted to add payment methods in my account.
Beyond that, Lotterymaster also deducts a fee for all withdrawals. The amount you would have to pay differs depending on where you live. For players who reside in Australia, Europe and South America, you would have to pay $2 or $5. It then goes up to $10 if you live in Canada or Asia. Those who live in Africa, Central America, and the US get the shortest end of the stick: you’d have to pay $50.
Customer Support 2.5
Their customer support options are a mixed bag – especially when it comes to the FAQs.
While it manages to discuss some of the basic aspects of their service, Lotterymaster’s FAQs fall short compared to the more informational ones offered by its competitors. Thankfully, you can easily get in touch with them if you feel that the FAQs are insufficient. You can contact them via phone (for which they have 4 different lines), direct email, and live chat. They advertise 24/7 availability, but that doesn’t seem to be the case – at least for their live chat – but considering you have a myriad of options at your disposal, it’s not so bad.