Golden Hearts Games Review
Last Updated: June 3, 2025
- I’ve given Golden Hearts Games Casino a 4.1 out of 5. Golden Hearts Games, launched in August 2020 by Golden Hearts Games, Inc., is a unique social casino offering over 100 games. The platform features a diverse selection of slots, scratch cards, video poker, dice, bingo, solitaire, and blackjack.
- The casino operates using a dual-currency system of Gold Coins and Sweeps Coins, with players from 46 US states eligible to participate. Golden Hearts Games offers a user-friendly experience on both desktop and mobile platforms, making it accessible to a wide range of players.
Golden Hearts Games Casino review and overall ratings
I created my Golden Hearts Games account to see what the platform offered. Here’s how I rate each of the main categories of the casino:| Casino feature | My expert rating |
|---|---|
| Bonus Offers | 4.5 |
| Games | 3.5 |
| User experience | 4.5 |
| Rewards, prizes & loyalty program | 3.5 |
| Payments | 4 |
| Security | 4.5 |
| Customer support | 4 |
Golden Hearts Games Casino pros and cons
Pros
- Wide Availability: Golden Hearts Games is accessible in 46 US states, making it available to a large player base
- Fast Redemptions: Cash prize redemptions are processed quickly, typically taking between one and three days
- Jackpot Bingo Games: The platform offers exciting jackpot bingo games, adding variety to its game selection
- Trusted Brand: Golden Hearts Games has established itself as a reputable platform with a loyal player base
- Daily Free Coins: Players can receive free Gold Coins every 24 hours by logging into their account
- User-Friendly Interface: The site features an intuitive design, making it easy for both newcomers and experienced players to navigate
- Mobile Optimization: The mobile site is well-optimized, offering a seamless gaming experience across devices without the need for an app.
Cons
- Limited Game Selection: Golden Hearts Games offers only about 100 games, which is fewer compared to some competitors
- No Live Dealers: The platform does not offer live dealer games, limiting the options for table game enthusiasts
- High Conversion Rate: 500 Sweeps Coins convert to only $1, which may be less favorable compared to other platforms
- Discontinued Charity Program: The unique charity donation feature, which was a key selling point, has been suspended
- No Dedicated Mobile App: Unlike some competitors, Golden Hearts Games does not offer a downloadable mobile app
Golden Hearts Games Casino overview
| Casino category | Details |
|---|---|
| Owners | Golden Hearts Games Inc. |
| Casino website | https://www.goldenheartsgames.com/ |
| Welcome bonus | 250,000 Gold Coins + 500 Sweeps Coins |
| Number of games | 100+ |
| Gaming software | Evoplay, NetGaming, Booming Games, and Golden Heart Games |
| Minimum purchase | $10 |
| Minimum redemption | 25,000 SC for Gift Cards, 50,000 SC for Cash |
| Payout speed | 1 to 3 business days |
| Payment options | Visa, MasterCard, Discover, American Express, Apple Pay, Skrill, ACH, and PayPal |
| Restricted states | Idaho, Michigan, Nevada, and Washington |
| Year Established | 2020 |
| Game Types | Video Slots, Video Poker, Bingo, Scratch Cards, Table Games |
| Payout Percentage | 95.5% |
| Mobile App | No |
| Customer Support | Email, Help Center, Ticketing System, Facebook |
What is Golden Hearts Games Casino?
Golden Hearts Games Casino is a sweepstakes social casino launched in August 2020 by Golden Hearts Games, Inc.
It offers players a variety of casino-style games without requiring real money wagers. The platform features over 100 games, including slots, scratch cards, video poker, dice, bingo, solitaire, and blackjack. Players use virtual currencies called Gold Coins (GC) and Sweeps Coins (SC) to access games and potentially redeem prizes.How does Golden Hearts Games Casino work?
Golden Hearts Games Casino operates using a dual-currency system.
Gold Coins are used for entertainment purposes and have no monetary value. Players can obtain GC through daily logins, promotions, and purchases. Sweeps Coins are used for promotional sweepstakes gameplay. After meeting a 1x playthrough requirement, SC can be redeemed for real prizes, including gift cards and cash.Is Golden Hearts Games Casino legit?
Golden Hearts Games Casino is a legitimate sweepstakes casino available in 46 US states. While it doesn't hold a traditional gambling license, this is not required for social casinos. The platform uses virtual currencies instead of real money wagers, adhering to sweepstakes laws. It has transparent operations, clear terms of service, and partnerships with reputable game providers.Bonus offers – 4.5
Pros
- Generous Welcome Bonus: New players receive a substantial no-deposit bonus of 250,000 Gold Coins and 500 Sweeps Coins upon signing up, providing a significant head start for gameplay without any initial investment
- First Purchase Incentive: Players who make their first purchase can receive an impressive bonus of 1,750,000 GC and 12,500 SC
- Daily Promotions: Golden Hearts Games offers ongoing promotions, including a daily bonus wheel that allows players to win additional prizes
Cons
- High Minimum Purchase Requirement: To access the first purchase bonus, players must spend at least $10, which may be a barrier for those looking to play without any financial commitment
- Limited Loyalty Rewards: While there are bonuses for new players, the absence of a dedicated loyalty or VIP program means that long-term players may not receive ongoing rewards or recognition for their continued play
- Expiration of Bonuses: Some bonuses may expire if the account remains dormant for a specified period (e.g., 60 days)
What are the Golden Hearts Games Casino promo codes?
There is only one Golden Hearts Games Casino bonus code players need to know about, which gives them access to the welcome promotion. Users must enter the exclusive code LCPROMO during registration to gain 250,000 GC and 500 SC.Are there Golden Hearts Games Casino promo codes for existing players?
No, other than the sign-up bonus code, there are no other promo codes for existing customers at Golden Hearts Games Casino. However, existing players can benefit from various promotions, including daily login bonuses, refer-a-friend rewards, and the Offer Wall program.What is the Golden Hearts Games Casino no deposit bonus?
The Golden Hearts Games Casino no deposit bonus and sign-up bonus are both the same. After using promo code LCPROMO during registration, players will automatically receive 250,000 GC and 500 SC in their account. No purchase is required to claim this bonus.What other types of promos and bonuses are available at Golden Hearts Games Casino?
There is a wide range of promotions available at Golden Hearts Games Casino. Some common ones include the first purchase bonus, daily bonus wheel, offer wall rewards, and refer a friend program.Games – 3.5
Pros
- Diverse Game Selection: Golden Hearts Games offers a variety of gaming options, including over 100 titles that encompass slots, bingo, video poker, scratch cards, and blackjack
- Exclusive In-House Titles: The platform features unique games developed by its own team, providing players with exclusive content that can't be found on other casinos
- Fast Gameplay and Rewards: Players can enjoy quick gameplay with the ability to earn both GC and SC through various promotions, allowing for a rewarding experience without the need for real money wagers
Cons
- Limited Number of Games: The selection is smaller compared to other social casinos, which may disappoint players looking for a wider variety of options
- No Live Dealer Games: Golden Hearts Games does not offer live dealer options, which limits the immersive experience that many players seek in online casinos
- Focus on Slots: The majority of games are slots, which may not appeal to players who prefer table games or other types of casino experiences
What are the best Golden Hearts Games Casino Vegas slot games?
Golden Hearts Games Casino offers several exciting Vegas-themed slot games. Some of the top titles players should try include “Cash of the Titans,” “Monster Moolah,” and “King Lootencashin's Lost Treasure.”What is the cheapest game on Golden Hearts Games Casino?
At Golden Hearts Games Casino, all slot games have the same minimum buy-in of 100 Gold Coins per spin. This standardized approach makes it easy for players to know what to expect across all titles, regardless of the game they choose to play.What games are good to play at the Golden Hearts Games Casino?
Golden Hearts Games Casino offers a variety of engaging games, with slots being the most popular category. Players particularly enjoy the platform's exclusive titles like “Old School Slots” and “Cash of the Titans.”What are the best slots at Golden Hearts Games Casino?
Some of the best slots at Golden Hearts Games Casino include “Cash of the Titans,” an exclusive game with an engaging theme and bonus features; “Monster Moolah” which offers a chance to win significant prizes and includes multipliers; and “RockDog Slots” which features a unique theme with puppies on a world tour and a top jackpot of $2,500.User experience – 4.5
Pros
- Intuitive User Interface: Golden Hearts Games features a straightforward and user-friendly interface, making it easy for both new and experienced players to navigate the site without feeling overwhelmed by options
- Seamless Mobile Experience: The platform performs well on both desktop and mobile devices, allowing users to enjoy a consistent gaming experience regardless of the device they choose to use
- Engaging Community Atmosphere: The site fosters a sense of community among players, enhanced by rewards and promotions that encourage participation and loyalty
Cons
- Limited Game Selection: With only around 100 games available, the variety may not be sufficient for players seeking a broader range of options compared to larger casinos
- No Dedicated Mobile App: The absence of a dedicated mobile app may deter some users who prefer a more streamlined experience on their smartphones or tablets
- Lack of Live Dealer Options: The platform does not offer live dealer games, which can limit the immersive experience that many players enjoy in online casinos
Is there a Golden Hearts Games Casino mobile app?
No, there is currently no dedicated Golden Hearts Games Casino mobile app available for download on iOS or Android devices. However, players can access the casino through a fully optimized mobile site that functions seamlessly across various browsers.Rewards, Prizes & Loyalty Program – 3.5
Pros
- Generous Welcome Bonus: New players at Golden Hearts Games receive a substantial welcome bonus, including 250,000 GC and 500 SC, allowing them to start playing without any initial investment
- Daily Bonuses: Players can benefit from daily login bonuses and spins on the Daily Bonus Wheel, yielding additional GC and SC
- Referral Program: The referral program rewards players with 5,000 SC for each successful referral who makes a purchase, incentivizing players to invite friends and expand the community
Cons
- Lack of a Dedicated Loyalty Program: Golden Hearts Games does not have a formal loyalty or VIP program, which may disappoint players looking for ongoing rewards
- Limited Prize Redemption Options: While players can earn SC through gameplay, the minimum redemption threshold for cash prizes is relatively high at 50,000 SC, which can be challenging for casual players to reach
- Inconsistent Offer Wall Rewards: The Offer Wall program allows players to earn free SC by completing tasks, but its effectiveness can be hit-or-miss, leading to potential frustration
Does Golden Hearts Games Casino have a loyalty program?
No, Golden Hearts Games Casino does not currently have a formal loyalty program. While there was one in the past, it has since been discontinued. However, players can still benefit from daily login bonuses and a referral program that rewards them with 5,000 Sweeps Coins for each friend they successfully refer.How to cancel redemption on Golden Hearts Games Casino?
Once a redemption request has been submitted at Golden Hearts Games Casino, it generally cannot be canceled. Players who wish to inquire about their redemption status or potential cancellation should contact customer support for assistance.How to redeem on Golden Hearts Games Casino?
Redeeming prizes at Golden Hearts Games Casino is straightforward. Players need to click on their balance displayed at the top of the screen and select the “Redeem” option. They can then choose between a gift card or cash prize, provided they meet the minimum redemption thresholds of 25,000 SC for gift cards and 50,000 SC for cash.What is the Golden Hearts Games Casino redemption time?
Redemption times at Golden Hearts Games Casino can vary. Typically, players can expect their redemptions to be processed within 1 to 3 business days, depending on the chosen payment method and whether they are redeeming for a gift card or cash.What is the Golden Hearts Games Casino sign-up bonus?
When using the promo code LCPROMO during registration, players will receive 250,000 GC and 500 SC.Payments – 4
Pros
- Multiple Payment Options: Golden Hearts Games offers a variety of payment methods for deposits, including major credit cards (Visa, Mastercard, American Express), Apple Pay, and Google Pay
- Instant Deposits: All deposits are processed instantly, allowing players to start enjoying their games immediately after purchasing GC or SC without any delays
- Quick Withdrawal Times: Withdrawals via PayPal are processed quickly, typically within 1 to 2 business days, providing players with timely access to their winnings
Cons
- High Minimum Redemption Thresholds: Players must accumulate a minimum of 50,000 SC (equivalent to $100) for cash withdrawals
- Limited Withdrawal Options: While players can redeem winnings through PayPal and bank transfers, the options are fewer compared to other online casinos
- Fees for Low Withdrawals: If players attempt to withdraw less than $50, they may incur a fee of up to $0.50, which can be frustrating for those with smaller balances looking to cash out
Does Golden Hearts Games Casino really pay out?
Yes, Golden Hearts Games Casino does pay out to its players. As long as players have at least 25,000 SC for gift cards and 50,000 SC for cash prizes, they can redeem their winnings by going to their wallet and clicking the “Redeem” button.Does Golden Hearts Games Casino pay real money?
Players can redeem their Sweeps Coins for real cash through various payment methods. Each 500 SC equals $1, allowing players to convert their winnings into actual money.How long does Golden Hearts Games Casino take to pay out?
Typically, cash redemptions via PayPal are processed within 1 to 2 business days, while ACH direct deposits take about 3 business days, and paper checks can take up to 10 business days.Does Golden Hearts Games Casino charge fees?
Golden Hearts Games Casino does not charge any fees for redemptions or Gold Coin payments. However, there may be a fee of $0.50 for cash withdrawals if the amount requested is less than 12,500 SC.What bank does Golden Hearts Games Casino use?
There is no public information available regarding the specific bank that Golden Hearts Games Casino uses.How do I cash out on Golden Hearts Games Casino?
To cash out on Golden Hearts Games Casino, players need to log into their account and click on their balance. From there, they can select “Redeem” and choose the cash redemption option along with their preferred payment method.Can you win real money on Golden Hearts Games Casino?
Yes, players can win real money at Golden Hearts Games Casino. While GC is used purely for gameplay and has no monetary value, SC can be redeemed for cash prizes once players meet the necessary thresholds.Safety & Security – 4.5
Pros
- Robust Security Measures: Golden Hearts Games employs advanced 128-bit SSL encryption technology to protect user data during transmission, ensuring that personal and financial information is safeguarded against unauthorized access
- No Real-Money Gambling: Golden Hearts Games does not involve real-money gambling as a social casino, reducing the risks typically associated with online casinos
- Transparent Operations: The platform operates with a high level of transparency regarding its security protocols and gaming practices
Cons
- Lack of a Traditional Gambling License: Golden Hearts Games does not hold a standard gambling license since it operates as a social casino without real money wagering. This may raise concerns for some players about the regulatory oversight of the platform
- Limited Customer Support Options: While customer support is available via email and ticket requests, the absence of live chat or phone support may hinder the quick resolution of issues
- Potential Legal Issues in Certain States: Golden Hearts Games has faced scrutiny in some states, such as Michigan, where it was previously deemed to be operating without the necessary licensing
Is Golden Hearts Games Casino a scam?
No, Golden Hearts Games Casino is not a scam. It is a legitimate platform operated by Golden Hearts Games, Inc., based in Boston, Massachusetts.Is my money safe with Golden Hearts Games Casino?
While no real money is held in accounts at Golden Hearts Games Casino since it operates with virtual currencies, both GC and SC are protected by robust security measures, including SSL encryption technology.Does verification take a long time?
The verification process at Golden Hearts Games can take up to two days after players submit the required documents.What documents are required?
New players must provide a government-issued photo ID and proof of address, such as a utility bill or bank statement, to complete the verification process before they can request a redemption.Do I have to declare my winnings?
Yes, players in the United States are required to declare any winnings from gambling activities, including those earned through Golden Hearts Games Casino.Customer support – 4
Pros
- Comprehensive Help Center: Golden Hearts Games features an extensive Help Center with over 50 FAQs, covering a wide range of common queries
- Responsive Email Support: Players can reach out via email for assistance, and many users have reported receiving prompt and informative responses
- User-Friendly Interface: The platform's intuitive design makes it easy for players to navigate the Help Center and submit support requests, ensuring that help is accessible when needed
Cons
- Lack of Live Chat: The absence of a live chat option can be a significant drawback for players seeking immediate assistance
- Slow Response Times for Tickets: While email responses are generally prompt, some players have reported delays in receiving replies to support tickets
- Limited Social Media Engagement: Customer support via social media is not effective, as the casino's social accounts have not been actively updated
Does Golden Hearts Games Casino offer a live chat service?
No, Golden Hearts Games Casino does not offer a live chat service. Players can reach customer support through email or by submitting a support ticket via the Help Center.How can I get in contact with Golden Hearts Games Casino customer support?
Players can contact Golden Hearts Games Casino customer support through several methods: by sending an email to [email protected], filling out the online support ticket form, or checking the comprehensive FAQ section for answers to common questions.Is the Golden Hearts Games Casino customer service good?
Customer service at Golden Hearts Games Casino has received mixed reviews. While some players report helpful and prompt responses via email, others have expressed dissatisfaction with the lack of immediate support options and slower response times for ticket inquiries.What do users say about Golden Hearts Games Casino?
I thought it would be a good idea to see what other players thought of Golden Hearts Games Casino, so I checked out other reviews. I wanted to see if other players agreed with my thoughts on McCluck Casino, and most of the reviews were positive, like mine. McCluck Casino has a score of 3.9 out of over 1,000 Trustpilot reviews.
How does Golden Hearts Games Casino compare to other social casinos?
One of the best ways to see how good a social casino is is to compare it to other similar platforms. Here is a comparison table I have put together:| Casino | Number of Games | Game Types | RTP (Return to Player) | Payment Speed | Mobile App Availability |
|---|---|---|---|---|---|
| Golden Hearts Games | 100+ | Video Slots, Video Poker, Bingo, Scratch Cards, Table Games | 95.5% | 1-3 days | No mobile version |
| Stake.us | 1,000+ | Slots, Live Casino, Table Games, Scratchcards | 96% | Instant | No mobile version |
| Spree | 1,000+ | Slots, Table Games | 96% | 1–5 days | iOS and Android |
| Chumba Casino | 100+ | Slots, Blackjack, Video Poker | 97.5% | 3–5 days | No mobile version |
| Pulsz | 300+ | Slots, Table Games | 96% | 3–5 days | iOS and Android |
| High 5 Casino | 1,200+ | Slots, Blackjack, Roulette | 96% | 1–5 days | iOS and Android |
Expert verdict
Golden Hearts Games Casino offers a unique social casino experience, combining engaging gameplay with a strong community focus. With over 100 games, including exclusive titles and a variety of promotions, players can enjoy both fun and rewards. However, the lack of a dedicated loyalty program and limited game selection may deter some users.FAQs
What is the minimum age to play at Golden Hearts Games?
Players must be at least 18 years old, or 19 in Alabama and Nebraska.
How can I contact customer support at Golden Hearts Games?
You can contact support via email at [email protected] or through the Help Center.
Is there a verification process for new accounts?
Yes, new players must verify their identity using a government ID and proof of address.
More guides:
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- Social Casino No Deposit Bonuses
- New Social Casinos USA
